Medical Treatment and Rehabilitation
Getting the right treatment is the foundation of recovery — and of your claim. Your treating doctor plays a central role.
Choosing your doctor
You can usually choose your own GP. Your treating doctor provides certificates and refers you to specialists.
Treatment approvals
Some treatment needs insurer approval first. Ask for decisions in writing and keep receipts.
Independent Medical Examinations
Insurers may ask you to see a doctor of their choice. You may take a support person and request a copy of the report.
Rehabilitation providers
Workplace rehabilitation providers help plan your return to work. You can raise concerns if the plan doesn't suit your restrictions.
General information only. Rules change and depend on your circumstances. Check with your regulator or get independent legal, financial or medical advice about your situation.
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