Psychologists & mental healthFree Verified
13YARN
24/7 crisis support line for Aboriginal and Torres Strait Islander people, run by Mob for Mob.
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What applies to me?
Your plain-English action plan
Step 1 · Your situation
Step 2 · Your state or scheme
Step 3 · Your next steps
Where can I find support in my state?Tasmania
In one sentence
Help is available in every state and territory — much of it free and independent of the insurer.
Your next steps
- 1Open your state page to find your regulator and dispute body.
- 2Browse the support directory filtered to your state.
- 3Save the key phone numbers in your phone.
- 4Reach out to a peer support group.
- 5Contact WorkSafe Tasmania (1300 366 322) for free information about how the TAS scheme applies to you.
- 6If you disagree with a decision — The Tasmanian Civil and Administrative Tribunal (TASCAT) handles workers compensation disputes, starting with conciliation.
- 7Watch the time limits — Claims should be made within 6 months of the injury.
- 8Consider getting independent legal advice before signing anything or accepting a settlement.
How TAS works
- Weekly payments
- Based on normal weekly earnings, stepping down after 26 weeks and 78 weeks, and generally ending after 9 years (longer for 30% WPI or more).
- Medical expenses
- Reasonable medical expenses are covered, and generally continue for 12 months after weekly payments end.
- Permanent impairment
- Lump sum compensation is generally available for permanent impairment of 5% WPI or more (10% for psychiatric injury).
- Free legal help
- Legal Aid Tasmania, unions and community legal centres can help.
Questions you may have
Is the insurer on my side?
The insurer manages the claim and makes decisions. Regulators, free legal services and advocates are independent sources of help.
I'm struggling emotionally. Where can I go?
Call Lifeline on 13 11 14 any time, Beyond Blue on 1300 22 4636, or 000 in an emergency. Your GP can also help with a mental health plan.
Are there groups for injured workers?
Yes — several injured worker support networks and union-based groups run peer support. See the directory.
Support available to you
Government agencies & regulatorsFree Verified
Australian Financial Complaints Authority (AFCA)
Free, independent complaints service for disputes with super funds and insurers, including TPD and income protection.
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Advocacy & peer supportMembership Verified
Australian Unions – Join or Get Help
Unions can provide advice, advocacy and referrals for members injured at work.
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Psychologists & mental healthFree Verified
Beyond Blue
Support for anxiety, depression and mental health, with phone and online counselling.
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Community & free legal servicesFree Verified
Community Legal Centres Australia
Find a free community legal centre near you anywhere in Australia.
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Government agencies & regulatorsFree Verified
Fair Work Ombudsman
Information about workplace rights, dismissal and pay. Fair Work Commission deals with unfair dismissal and bullying applications.
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General information only. Rules change and depend on your circumstances. Check with your regulator or get independent legal, financial or medical advice about your situation.