New South Wales
Most NSW workers are covered by the Workers Compensation Act 1987 and the Workplace Injury Management and Workers Compensation Act 1998. Claims are managed by icare or a licensed insurer, regulated by SIRA.
Last reviewed
Main laws: Workers Compensation Act 1987; Workplace Injury Management and Workers Compensation Act 1998
- Who is covered
- Workers (including many casuals and some deemed workers) injured where employment was a substantial contributing factor. For diseases, employment generally must be the main contributing factor.
- Weekly payments
- Based on pre-injury average weekly earnings (PIAWE). Payments step down after 13 weeks and are reviewed after 130 weeks. Payments usually end at 260 weeks unless you have more than 20% WPI.
- Medical expenses
- Reasonably necessary medical treatment is generally covered, with time limits linked to your impairment level and how long weekly payments were received.
- Permanent impairment
- A lump sum is generally available for more than 10% WPI (physical) or at least 15% WPI (psychological). Only one assessment is usually allowed.
- Common law (negligence) claims
- Work injury damages against a negligent employer require at least 15% WPI and are limited to economic loss.
- Disputes
- Personal Injury Commission (PIC) handles disputes. You can also request internal review by the insurer and contact the Independent Review Office (IRO).
- Time limits
- Claims should be made within 6 months of the injury, though late claims may be accepted in some circumstances. Work injury damages claims generally have a 3-year limit.
- Free legal help
- The Independent Review Office (IRO) funds approved lawyers through the Independent Legal Assistance and Review Service (ILARS) — free to the worker for many disputes. IRO: 13 94 76.
General information only. Rules change and depend on your circumstances. Check with your regulator or get independent legal, financial or medical advice about your situation.
Support in NSW
Services that can help
13YARN
24/7 crisis support line for Aboriginal and Torres Strait Islander people, run by Mob for Mob.
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Ask Izzy
Search for free or low-cost services near you — food, housing, money help and more.
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Australian Financial Complaints Authority (AFCA)
Free, independent complaints service for disputes with super funds and insurers, including TPD and income protection.
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Australian Unions – Join or Get Help
Unions can provide advice, advocacy and referrals for members injured at work.
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Beyond Blue
Support for anxiety, depression and mental health, with phone and online counselling.
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Community Legal Centres Australia
Find a free community legal centre near you anywhere in Australia.
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