Australian Financial Complaints Authority (AFCA)
Free, independent complaints service for disputes with super funds and insurers, including TPD and income protection.
Covers: National
What applies to me?
Step 1 · Your situation
Step 2 · Your state or scheme
Step 3 · Your next steps
In one sentence
There are different kinds of lump sums — some are set by a table, others depend on proving negligence.
It depends on your scheme, impairment and losses. Be cautious of anyone who promises a figure without assessing your case.
Yes — for example a negligent driver, a host employer or a manufacturer. These are sometimes called third-party claims.
Possibly. Compensation can create a Centrelink preclusion period or repayment. Get advice before settling.
Free, independent complaints service for disputes with super funds and insurers, including TPD and income protection.
Covers: National
Find a free community legal centre near you anywhere in Australia.
Covers: National
Information about workplace rights, dismissal and pay. Fair Work Commission deals with unfair dismissal and bullying applications.
Covers: National
Northern Territory regulator — information about the Return to Work scheme.
Covers: NT
Centrelink line for the Disability Support Pension, sickness-related payments and carers.
Covers: National
General information only. Rules change and depend on your circumstances. Check with your regulator or get independent legal, financial or medical advice about your situation.