Where can I find support in my state?
Regulators, free legal services, advocacy groups, mental health and financial help near you.
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In one sentence
Help is available in every state and territory — much of it free and independent of the insurer.
What this means
Each state and territory has a regulator that provides free information about your rights. Many also have free dispute and legal services.
Beyond the compensation system, there are mental health services, financial counsellors, community legal centres, unions and injured worker support groups.
Our directory lets you filter by state, type of help and type of injury.
Things to know
- Regulators give free, independent information.
- Financial counselling is free through the National Debt Helpline.
- Mental health support is available 24/7 through Lifeline (13 11 14).
- Peer support groups can reduce isolation.
Common questions
Is the insurer on my side?
The insurer manages the claim and makes decisions. Regulators, free legal services and advocates are independent sources of help.
I'm struggling emotionally. Where can I go?
Call Lifeline on 13 11 14 any time, Beyond Blue on 1300 22 4636, or 000 in an emergency. Your GP can also help with a mental health plan.
Are there groups for injured workers?
Yes — several injured worker support networks and union-based groups run peer support. See the directory.
What you can do next
- 1Open your state page to find your regulator and dispute body.
- 2Browse the support directory filtered to your state.
- 3Save the key phone numbers in your phone.
- 4Reach out to a peer support group.
General information only. Rules change and depend on your circumstances. Check with your regulator or get independent legal, financial or medical advice about your situation.